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for 12 mos. plus taxes. Includes $10/mo. equipment fee.
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Have a simple question? Want to learn more about getting the most from your NetFx services? You’ve come to the right place. Here you can find great tips on Internet, Digital TV, Phone and TiVo. Access user guides and tools, manage your NetFx account or pay your bill online. Chat with us or find other ways to contact us – it’s all here just for you. Whatever you need, we’re here to help 24/7.
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FAQs- Knowledge Center
Technical Help
Find answers to technical questions & device operations
- How do I send and receive email?
- Video Walkthroughs
- How do I set up my own webpage?
- How do I use my voicemail?
- How can I set up a secure broadband connection?
Billing & Services
Find detailed tax definitions outlined by charge type.
- Make payment
- Change Billing Info
- Manage Contact Info
- Change My Password
- Recover Password
Internet & streaming TV
View your local channel lineups & TV listings.
- How far will my router's WiFi reach?
- What is Whole-Home WiFi?
- What is download speed? Upload speed?
- What do I do if my modem isn’t working?
Speed Test
Wondering about the speed of your NetFx internet connection? Check out this honest, accurate speed test.